Facility Management (FM) is a critical discipline that ensures buildings and infrastructure remain safe, efficient, and aligned with user needs. Traditionally, FM was viewed as reactive maintenance and basic operational oversight. Today, however, with rapid digital transformation and BIM integration, FM has evolved into a strategic enabler of business performance.

By leveraging BIM, facility managers gain access to real-time data, predictive maintenance tools, and structured processes for lifecycle management. This shift is particularly relevant in the South African and African contexts, where organisations are increasingly seeking cost efficiency, sustainability, and compliance while also improving user experience in the built environment.

This masterclass introduces the principles, evolution, and organisation of Facility Management, showing how BIM provides the framework and data backbone to manage assets more effectively. It sets the stage for participants to progress into advanced FM specialisations, while also reinforcing FM’s critical role in bridging design, construction, and operations.